The Unsynchronized Telkom Bill’s Payment Site
Once again, this is not a paid-review post. This blog doesn’t do such subjective thing :malu: :peace:
Today (5 November 2009) my mom have a plan to pay our home telephone bill. Then, she go to the nearest post office (yep, the telephone bill can be paid at post office). At the payment counter, my mom have a little surprise with total amount of bill. It increase three times than usually.
Little bit curious with the amount bill, she need to know the detail phone usage. The counter officer said that, if she want to check the usage, she must go to Telkom Office. At that time, my mom doesn’t have much time to do that. She must go to her office for an important meeting.
In the afternoon, I search at internet to find out if I can print the telephone bill via Telkom home page site. I found the address to check telephone bill which you can visit in this link. You must know your customer number and off course your telephone number.
I Fill the customer number and telephone number (include the code area) in the form. Voila, the site said that my telephone bill for November isn’t available yet. That surprising enough. Their bill can be accessed at counter system, but it can not on their site.
Well, that’s mean, they don’t have a synchronize system between their billing system and the internet bill information. Isn’t that a little humiliate for a large scale company such Telkom?
PS:
The November Bill’s mean the telephone usage in October, so we pay it on November after October end.
Friday 6 November 2009 1:20 am (on
Ya, begitulah.
Eit, sorry, komennya gak pake boso inggris.
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uchan Reply:
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November 6th, 2009 at 5:23 pm (on
Wah wah, untuk pa Abah, sekedar mampir saja itu merupakan suatu kehormatan :rose:
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Friday 6 November 2009 3:46 pm (on
had better, you must complain and give Telkom advice and criticsm, if necesssary , i think you write in news paper ( reader mail). But, services in Telkom good than PLN (my experience)(he..2)
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uchan Reply:
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November 6th, 2009 at 5:25 pm (on
I think giving complaint isn’t necessary yet
This situation aren’t at disgusting level.
or maybe, shall I write in their contact form?
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Sunday 8 November 2009 12:02 pm (on
It happen to my bill as well in august, after we complain , they fix it the next month
http://202.162.217.251/info_billing/index.php
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uchan Reply:
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November 8th, 2009 at 6:35 pm (on
I’ve checked your link, seems that a bill for electricity usage (PLN).
Btw thx, I’ll try complain to Telkom soon too.
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Sunday 8 November 2009 11:02 pm (on
dduuh.. pake bahasa inggris lagi..
gw nyari kamuus dulu yaaak
:tabrakan:
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uchan Reply:
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November 9th, 2009 at 6:24 pm (on
Wah, bahasa inggris saya juga acakadul bro. Musti bolak-balik liat ke google translator :malu:
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Monday 9 November 2009 3:07 pm (on
bill tu tagihan yah…….. hmmm lagi mbayar tagihan telepon toh…. semoga lunas g seperti dirumahnya mbah gendeng di cabut gara2 mbah g mbayar
sorry g bisa inggris nih
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uchan Reply:
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November 9th, 2009 at 6:25 pm (on
Kalo soal lunas alhamdulillah udah mbah, cuma pengen mastiin penggunannya seperti apa
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Tuesday 10 November 2009 12:49 pm (on
hmm.. kenapa bisa gak sikron ya?
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uchan Reply:
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November 11th, 2009 at 10:55 am (on
Ga tau juga :hammer:
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Tuesday 10 November 2009 8:53 pm (on
*dohh…* gimana ney teLkom???:rolleyes:
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uchan Reply:
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November 11th, 2009 at 10:56 am (on
Iya tuh, gimana nih :confused:
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Wednesday 11 November 2009 11:36 am (on
so that’s why i’m not using telkom product :malu:
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uchan Reply:
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November 11th, 2009 at 9:42 pm (on
Bisa aja ngelesnya lu lae :p
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Wednesday 11 November 2009 1:58 pm (on
makanya telkom sering di demo, :ngacir:
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uchan Reply:
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November 11th, 2009 at 9:43 pm (on
ngga ikut2
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Wednesday 11 November 2009 6:18 pm (on
..please give me easier question for your spam protection..
good answer will be “It might just a little problem with Telkom sync system”
my answer will be “that’s what happen when you’re dealing with Indonesian gov company. they all should advanced their public services quality”
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uchan Reply:
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November 11th, 2009 at 9:48 pm (on
Sorry for that annoying enough captcha
Isn’t their ears getting hot, always everyday people like us say blah2 in their mail, telling has been disappointed by them :thumbdown:
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Gee Reply:
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November 13th, 2009 at 5:51 pm (on
Don’t worry, they are using a dual stereo headset .. So they won’t hear us ..
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